Napkins at IHOP – The IHOP Principle

When your church has to make spending cuts (and all churches will at some point), choose wisely. By wisely, I mean don’t make cuts that offer low ROC (return on cut). Let me explain.

The primary reason go into an IHOP is for the Cinn-a-stack pancakes. If I could do without those, I would rarely eat at IHOP. Here’s why: there are two things they do that ding my breakfast experience there.