I love Edwin Friedman. His insights on leadership are revolutionary, and have shaped my ministry as much as those of any human author. So I share with you the following quotes from the esteemed Dr. Friedman:

  • "The colossal misunderstanding of our time is the assumption that insight will
    work with people who are unmotivated to change. Communication does not depend on
    syntax, or eloquence, or rhetoric, or articulation but on the emotional context
    in which the message is being heard. People can only hear you when they are
    moving toward you, and they are not likely to when your words are pursuing them.
    Even the choices words lose their power when they are used to overpower.
    Attitudes are the real figures of speech."

  • “Society itself can be on a treadmill when it becomes caught up in accumulating
    unending masses of data because its models are inadequate to explain its
    processes,” foretold Friedman. “The treadmill of trying harder is driven by the
    assumption that failure is due to the fact that one did not try hard enough, use
    the right technique, or get enough information. This assumption overlooks the
    possibility that thinking processes themselves are stuck and imagination
    gridlocked – not because of cognitive strictures in the minds of those trying to
    solve a problem, but because of emotional process within the wider relationship
    system…this denial ultimately perpetuates the treadmill effect.”

  • “When things start going really well, watch out.”

  • “If you are a leader,
    expect sabotage.”